About Renee

I'm Renee Kraft, founder of Merlinus Software Solutions.

For over 25 years, I've helped businesses, organizations, and government departments improve the systems and processes they rely on every day. My work has included custom software, databases, websites, workflow improvements, and more recently, practical applications of AI.

What I've learned is that technology is rarely the biggest challenge. Understanding how a business works — and why things are done a certain way — is often far more important.

How I Work

When you work with Merlinus, you work directly with me.

I believe in practical solutions, clear communication, and long-term thinking. Sometimes that means modernizing an existing system. Sometimes it means documenting a process, preserving important knowledge, or finding a simpler way to get the job done.

If I think a project is outside my expertise, I'll tell you. If a simpler solution makes more sense than a complex one, I'll tell you that too.

Typical Situations I Help With

• An important employee is retiring and critical knowledge needs to be preserved
• An aging database or software system still works but has become difficult to maintain
• Two systems need to exchange information, but don't communicate well with each other
• An existing off-the-shelf product needs customization to better fit your workflow
• Information is scattered across spreadsheets, documents, email, and multiple systems
• Existing workflows have become inefficient or difficult to understand
• A business wants to explore AI tools without getting caught up in the hype or unnecessary complexity

If any of this sounds familiar, I'd be happy to have a conversation.